Frequently Asked Questions

I can’t see the video, even though I am logged in

Please make sure you have completed all previous parts of the course; the order of completion is forced so you have to complete everything in order.

We have discovered that the Safari browser does not work well with the videos, we advise Google Chrome or Microsoft Edge.

Refreshign the page or clearning the cache (not the same as refreshing the page!) may also help. 

If none of this works please email